SUP RETAIL : Ecommerce Messaging Platform for Live Chat

Supchannel Messaging. Conversational Commerce.
Marketing Automation. Supchannel CRM

Supchannel Messaging
Conversational Commerce
Marketing Automation. Supchannel CRM

Supchannel Messaging

Manage all chats and messages from website and messengers in one place, no more switching tabs and delayed replies

Learn more

Conversational Marketing

Turn visitors into loyal customers through meaningful conversations by Live Chat and Bot on your website and social messengers

Learn more

Marketing Automation

Grow customers & sales by smart message flows that trigger personalized campaigns for website visitors and deliver targeted remarketing messages across messenger channels

Learn more

Supchannel CRM

Consolidate your customer data and build dynamic segmentation based on visitor behaviors, website events, and social messenger activities for smarter sales & marketing

Learn more

Do You Know?

98% of visitors do not buy on their first visit to your online store
So, you need...

Talk to visitors instantly

Live Chat keep customers engaged and can increase online conversion rate by 45%

From visitors to subscribers

Turn visitors into contacts by connecting their website activities to social profiles

Personalized remarketing

Remind customers with personalized messages for cart abandonment, interested products, and loyalty campaigns

Supchannel Messaging

Drive more sales by
messaging customers
instantly across all channels

Manage customers and chats in one place, for all your channels across Website, Facebook, LINE and WhatsApp. Answer questions, recommend products, or offer sales at the exact moment they’re most engaged.

Popular features

Web Messenger

Cross Channels

Team Inbox

Tracking & Events

Learn more

Conversational Marketing

Convert Sales by triggering meaningful conversations by Live Chat & Bots

Use powerful Live Chat and Bots to engage with visitors and social contacts to instantly identify potential customers with known web behavior and event tracking. Convert them into subscribers, then loyal customers by real-time sales, supports & remarketing.

Popular features

Live Chat

Bots

Subscription Tools

Live Tracking & Events

Learn more

Marketing Automation

Automate web campaigns and remarketing across messaging channels

Set up automated message flows on your website and social channels to target potential customers with subscription incentives, live segmentation, recommendations, cart reminders and various remarketing campaigns

Popular features

Real-time Web Targeting

Cross-channel Retargeting

Automated Segmentation

Custom Flows

Learn more

Supchannel CRM

Customer profiles of all channels segmented by web & social behaviors

Powerful CRM with segmented contacts built by customers' entire journey, including web & social profiles, visitor behaviors, purchase patterns & interests, and chat activities of every messaging channels

Popular features

Multi-channel Integration

Cross-channel Tracking

Dynamic Segmentation

Broadcast & Remarketing

Learn more

Web-based Messaging CRM and Marketing Automation Platform,
iOS App and Android App

Web-based Messaging CRM and Marketing Automation Platform, iOS App and Android App

Respond to customers instantly wheverer your are by SUP RETAIL 's Mobile Apps for conversations from Website, Facebook Messenger, WhatsApp and LINE. Provide your customers best service experience and continue to grow your business by building great relationship via conversations.

Loved by

Timberland's official account has recruited 110,000 members in less than eight months, and achieved a five-fold increase in conversion rate by using SUP RETAIL . The amount earned is sufficient to cover several years of the subscription fee of SUP RETAIL .

Marketing Manager of Timberland (Taiwan & Hong Kong) - JJ

SUP RETAIL ’s 1-on-1 video shopping feature supports our jewellery consultants to provide professional service with warmth, consolidating the leading position of Lukfook Jewellery in the market.

Marketing Director of Lukfook Holdings - Candy Tsui

We have seen significant enhancement of communication efficiency among customers and salespersons by using SUP RETAIL , which allows us to concentrate more on revenue boosting.

Associate Director (E-Commerce) of Sa Sa - Hong Li

Customers’ enquiries will be assigned to front-line salespersons for real-time response. Not only can we consolidate the customer data, but also boost sales revenue in parallel.

Chairman and CEO of Kidsland (LEGO Certified Store) - Ching Yiu Lee

SUP RETAIL 's Supchannel chat enables us to better understand our customers, by engaging them across every channel. We can also retarget visitors who are likely to complete purchases with automatically scheduled campaigns.

Bonny & Read - Marketing Head

SUP RETAIL 's Supchannel chat and marketing automation are so addicting! It provides our brand a more personal and friendly approach to our consumers.

CEO, Toyselect - GB

By integrating cross-platform customer channel with SUP RETAIL , we can respond instantly and deliver exceptional customer experience. SUP RETAIL mobile Apps even enable us to stay in touch with customer enquiries anywhere, anytime.

Warx - Founder

With SUP RETAIL , we increased add-to-cart and conversation rate by 50% and 15% respectively. Achieved 6x growth by integrating online and offline channels.

Kimi Liu - GM, East Model Toy

Achieved $1 million sales in just two days by integrating SUP RETAIL remarketing tools into our campaigns. I highly recommend SUP RETAIL 's SaaS tool for E-Commerce this year!

Founder, How Travel - Chia-Ming Ma

透過 SUP RETAIL ，我們可以即時與客戶互動，創造連客戶都驚嘆的貼心購物體驗！

【台灣情趣用品領導商城】Dr.情趣老闆 - Pompi

所有線上對話收整統一管理，客服情況一目瞭然！

果乾水第一品牌淡果香 | 點亮文創 - 老闆

所有管道的訊息一站管理，增加了我們的工作效率，也讓我們心情上放鬆不少，清楚的對話案件管理，讓我們不必擔心遺漏客戶的訊息！

LiLi Jan 手工真皮女鞋產品經理 - Hammer

SUP RETAIL 讓網站也能提供如實體店一般的互動體驗！網站上的對話框，就像超級店員，可以隨時提供客戶協助，也會在最適合的時刻通知活動訊息！

Rainbow3C 行銷主管 - Norris

安裝 SUP RETAIL 就像打造了一條深植客戶的心理、溝通無礙的橋樑。

智慧誠選Smartbio - 丸子

SUP RETAIL 讓網站訪客不用登入也可以即時提問，也讓我們能主動發送行銷訊息，增加提單率！ FB、LINE、網站對話的整合，也增加客服回覆效率！

婕洛妮絲 - Abby

使用 SUP RETAIL 後，轉換成效提升有感！站內行銷讓我們把握進站的每個流量，提升轉換率、客單價！不用追加廣告預算，一樣可以提升網站收益！

HH 草本新靜界行銷 - 蕙米

彙整所有線上客服管道，電腦、APP 同步即時回覆，提升客服品質與效率！ SUP RETAIL 團隊也熱心分享成功案例，並積極解決問題！

Pixy - 康婷

SUP RETAIL 的站內行銷、再行銷訊息功能，成功提升顧客購買意願，加入自動標籤分眾功能也幫助我們更了解每位顧客的屬性。

寵物迷行銷 - 湘婷

SUP RETAIL 讓我們可以一站處理各渠道訊息，APP 也讓我們可以隨時隨地處理緊急案件！官網設置 FB、LINE 訂閱活動，成功引導客戶完成訊息訂閱！

FUN GOODY 發現好物 - 行銷團隊

透過 SUP RETAIL 我們可以了解客戶購物時遇到什麼困難，並且及時排除，避免顧客流失！透過多渠道客服訊息的整合，一站管理，也增加了工作效率！

SearchingC 行銷 - Winnie

SUP RETAIL 讓我們在網站行銷上有更多彈性，操作輕鬆上手再搭配其他行銷活動創造強大的成效！系統升級速度快，我們非常期待可以一起成長！

GOODS好東西 - 簡彰昱

Loved by

Watsons

Fortress

Timberland

Lukfook Jewellery

Sa Sa

Kidsland
(LEGO Certified Store)

Emperor Cinemas

Tom Lee Music

Eu Yan Sang

MaxChoice

Venchi

LUCULLUS

7-Eleven

Logitech

JHC

Electrolux

ecHome

Mead Johnson

Nestlebaby

XOVE

Get Started for Free

Start your 14-day Free Trial, and enjoy the features and tools to help your business grow!

Integrate well with your favourite Platforms

SUP RETAIL can be easily installed on any E-Commerce site in less than 5 minutes.

Automate E-Commerce Marketing by Supchannel Messaging

Supchannel Messaging. Conversational Commerce. Marketing Automation. Supchannel CRM

Supchannel MessagingConversational Commerce Marketing Automation. Supchannel CRM

Supchannel Messaging

Conversational Marketing

Marketing Automation

Supchannel CRM

Do You Know?

Talk to visitors instantly

From visitors to subscribers

Personalized remarketing

Supchannel Messaging

Drive more sales by messaging customers instantly across all channels

Conversational Marketing

Convert Sales by triggering meaningful conversations by Live Chat & Bots

Marketing Automation

Automate web campaigns and remarketing across messaging channels

Supchannel CRM

Customer profiles of all channels segmented by web & social behaviors

Web-based Messaging CRM and Marketing Automation Platform, iOS App and Android App

Web-based Messaging CRM and Marketing Automation Platform, iOS App and Android App

Loved by

Timberland's official account has recruited 110,000 members in less than eight months, and achieved a five-fold increase in conversion rate by using SUP RETAIL . The amount earned is sufficient to cover several years of the subscription fee of SUP RETAIL .

SUP RETAIL ’s 1-on-1 video shopping feature supports our jewellery consultants to provide professional service with warmth, consolidating the leading position of Lukfook Jewellery in the market.

We have seen significant enhancement of communication efficiency among customers and salespersons by using SUP RETAIL , which allows us to concentrate more on revenue boosting.

Customers’ enquiries will be assigned to front-line salespersons for real-time response. Not only can we consolidate the customer data, but also boost sales revenue in parallel.

SUP RETAIL 's Supchannel chat enables us to better understand our customers, by engaging them across every channel. We can also retarget visitors who are likely to complete purchases with automatically scheduled campaigns.

SUP RETAIL 's Supchannel chat and marketing automation are so addicting! It provides our brand a more personal and friendly approach to our consumers.

By integrating cross-platform customer channel with SUP RETAIL , we can respond instantly and deliver exceptional customer experience. SUP RETAIL mobile Apps even enable us to stay in touch with customer enquiries anywhere, anytime.

With SUP RETAIL , we increased add-to-cart and conversation rate by 50% and 15% respectively. Achieved 6x growth by integrating online and offline channels.

Achieved $1 million sales in just two days by integrating SUP RETAIL remarketing tools into our campaigns. I highly recommend SUP RETAIL 's SaaS tool for E-Commerce this year!

透過 SUP RETAIL ，我們可以即時與客戶互動，創造連客戶都驚嘆的貼心購物體驗！

所有線上對話收整統一管理，客服情況一目瞭然！

所有管道的訊息一站管理，增加了我們的工作效率，也讓我們心情上放鬆不少，清楚的對話案件管理，讓我們不必擔心遺漏客戶的訊息！

SUP RETAIL 讓網站也能提供如實體店一般的互動體驗！網站上的對話框，就像超級店員，可以隨時提供客戶協助，也會在最適合的時刻通知活動訊息！

安裝 SUP RETAIL 就像打造了一條深植客戶的心理、溝通無礙的橋樑。

SUP RETAIL 讓網站訪客不用登入也可以即時提問，也讓我們能主動發送行銷訊息，增加提單率！ FB、LINE、網站對話的整合，也增加客服回覆效率！

使用 SUP RETAIL 後，轉換成效提升有感！站內行銷讓我們把握進站的每個流量，提升轉換率、客單價！不用追加廣告預算，一樣可以提升網站收益！

彙整所有線上客服管道，電腦、APP 同步即時回覆，提升客服品質與效率！ SUP RETAIL 團隊也熱心分享成功案例，並積極解決問題！

SUP RETAIL 的站內行銷、再行銷訊息功能，成功提升顧客購買意願，加入自動標籤分眾功能也幫助我們更了解每位顧客的屬性。

SUP RETAIL 讓我們可以一站處理各渠道訊息，APP 也讓我們可以隨時隨地處理緊急案件！官網設置 FB、LINE 訂閱活動，成功引導客戶完成訊息訂閱！

透過 SUP RETAIL 我們可以了解客戶購物時遇到什麼困難，並且及時排除，避免顧客流失！透過多渠道客服訊息的整合，一站管理，也增加了工作效率！

SUP RETAIL 讓我們在網站行銷上有更多彈性，操作輕鬆上手再搭配其他行銷活動創造強大的成效！系統升級速度快，我們非常期待可以一起成長！

Loved by

More Successful Stories >

Get Started for Free

Integrate well with your favourite Platforms

Trusted by

Automate
E-Commerce Marketing
by Supchannel Messaging

Supchannel Messaging. Conversational Commerce.
Marketing Automation. Supchannel CRM

Supchannel Messaging
Conversational Commerce
Marketing Automation. Supchannel CRM

Drive more sales by
messaging customers
instantly across all channels

Web-based Messaging CRM and Marketing Automation Platform,
iOS App and Android App